How would you deal with a client who shows up thinking that his/her tour is for that day when it is really a day later and then realizes that he/she wouldn't have been able to make the tour the following day because of her/his scheduled departure to another city?
Guest Service Interview Questions
6,338 guest service interview questions shared by candidates
What would you say to a person who throws up/spits on another person while on the ride?
Why did I want to work there?
They asked few times to find a solution for different examples of extreme situations.
Why did I choose the company?
Why do you want to work at McDonald's? We don't want to hear that you like the food. We know it is not people's first choice, unless you are a kid going to school. But put some thought into your answers. One of the best that I've heard is, "I want to do everything I can to support my family financially, and am willing to work harder than anyone else here to earn more hours."
They asked me about my daily activities and schedule availability, if I had issues with doing multiple jobs like tending the register, being in the kitchen and cleaning the restrooms. If you are someone that has experience they will say you are overqualified so be ready to answer why you want the job.
I don't think I was asked questions. I was just told about the job and asked my availability.
Tell me about a time you led a team
In booking.com there’s a lot of adhoc duties-for example- organising a get together. Have you had any experience before and was it successful.
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