They asked situational questions in both of two parts of the interview. I was asked how I handled a customer asking a question that I did not know the answer for.
Guest Service Associate Interview Questions
6,339 guest service associate interview questions shared by candidates
All situational. Tell me about a time where you made a mistake. Tell me about a time where you had to lead a group to accomplish a task.
If an item is $20.00, but the customer swears its $17.00, what do you do?
Describe a situation where a leader made a decision you didn't agree with and how would you have handled it.
They asked me about my availability and that’s about it.
Why would you be an asset to Target
give an example of a time you went above and beyond what was expected and why
Was I reliable
How would you handle a difficult customer?
Tell me about a time you had a disagreement with a co-worker or peer about a goal you were trying to reach together. Describe that situation, your actions, and the outcome.
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