These were the following questions they asked for the telephone interview and I was told they should be answered using the STAR (Situation, Task, Action, Result) technique : 1. Knowledge of Ford: What was your motivation to apply for the role and what research have you done into Ford in the automotive industry? 2. Working effectively with others: Give an example when you have persuaded someone to change their course of action from what they originally intended. (What have you done to persuade them and how you changed their mind). 3. Resilience: Tell me about a time when you had to persevere with a task despite a setback. 4. Delivering results and being customer focused: Give an example when you had responsibilities to deliver some work to a customer (make sure to give an example of what you did to meet the customer's requirements).
