Tell me about yourself. Why fidelity investments? Why finance? Tell me about a time you gave excellent customer service? Tell me about a time you had to reach goals/metrics? Tell me about a time of poor customer service and what you did to change it? Tell me about a time you worked with a group/team. Tell me about a course in school that you took and didn't care for and why. What does customer service mean to you?
Name a time you went above and beyond for customer service.
tell us about a time you had to be a leader?
Are you currently using Excel or Power Point?
What makes you suited for the job?
What was one situation you had to resolve a issue for a customer.
Tell me your strengths and weaknesses?
Brain Teaser: It's 10 past two. What is the ankle between the two watch hands?
What do you know about EY? What do you know about finance? Why are you not interested in continuing in academia (just finished PhD)? HR: 3 strengths, 1 weakness? Why are you interested in EY and not one of the other big 4?
Tell me about yourself? Tell me about your previous experience at XYZ big four firm?
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