how do you deal with a irate customer? and how do you explain the difficult set up to a customer
Field Technician Interview Questions
2,889 field technician interview questions shared by candidates
they asked a few technical questions but mainly on how you would provide good customer service
Describe a work that is related to this role that you have experience with
why would you stay in this job for the long term?
How do you know about rentokil initial?
They asked me to do a role play scenario
what make you excited about this role?
typical question- you are late to an appointment they client has had to cancel another appointment due to you being late- you arrive their house is very untidy- kids toys all around where you need to work-client is very angry- how do you behave and what is the 1st things you would do.
This is sometimes a quite intense job, do you think you be able to stomach handling deceased animals in a respectful manner?
Name a situation when you came across a difficult customer and how did you handle it ?
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