Experience in the mobility industry
Field Technician Interview Questions
2,888 field technician interview questions shared by candidates
-Whats your availability? -What brings you to H&R block -Are you in school/planning to attend? -Are you comfortable with setting up hardware/re-imaging/installing software updates/troubleshooting basic issues
They asked me to simulate a sales call. It went something like this: “Hello, I am Deborah and I am here to help you choose a new device, What do you do on your phone so that I can help you determine how much data storage you will need.” The interviewer then continued to role play and engage in more conversation.
What is my previous experience
The position requires you to track your own service calls and follow ups. Are you ok doing that?
long written test
If you had a boss who was difficult to work for; they were most always in a sour mood, they spoke to you in a condescending way and made you feel like they knew it all, how would you handle that?
They have more behavioral type questions like; What would you do if a customer yelled at you on the phone and there was not a supervisor around to assist?
Do you have any experience with SCCM?
Competency questions: Why do you want to work for virgin? Scenario: you go and customers house and it is messy and there are children running around. How do you approach this?
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