Executive Team Leader Interview Questions

11,083 executive team leader interview questions shared by candidates

One question made absolutely no sense. Can you tell me about a time where you did expect to see the outcome but you saw something else and had to handle it differently than expected. I might have it a little wrong but at the time it made no sense.
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Store Team Leader

Interviewed at Target

3.5
May 20, 2018

One question made absolutely no sense. Can you tell me about a time where you did expect to see the outcome but you saw something else and had to handle it differently than expected. I might have it a little wrong but at the time it made no sense.

I am glad I have a tech background because support is non-existent for technical issues in video meetings. about how I manage staff, if I have any idea what a basic KPI was and how it affects service level, and how I would manage a Team of Agents. I got the sense they were unprepared for my advanced questions about direction, KPIs as a function of closing, and other sales management and coaching cues. This leads me to believe their organization may not be well equipped to coach KPIs to closing ratio, etc. They were more interested in call length than closing ratios in a sales role? Coaching for results, not coaching only to correct. While the English proficiency exam was easy for any native speaker and the typing test was basic.
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Team Leader

Interviewed at HGS

3.3
May 31, 2023

I am glad I have a tech background because support is non-existent for technical issues in video meetings. about how I manage staff, if I have any idea what a basic KPI was and how it affects service level, and how I would manage a Team of Agents. I got the sense they were unprepared for my advanced questions about direction, KPIs as a function of closing, and other sales management and coaching cues. This leads me to believe their organization may not be well equipped to coach KPIs to closing ratio, etc. They were more interested in call length than closing ratios in a sales role? Coaching for results, not coaching only to correct. While the English proficiency exam was easy for any native speaker and the typing test was basic.

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