When was a time that you disagreed with someone and how did you handle it
Enrollment Counselor Interview Questions
265 enrollment counselor interview questions shared by candidates
How do you handle difficult student situations?
Customer service related questions about dealing with unhappy customers and how you overcame that.
how do you handle talking to a student about certain policy they don't agree with ?
Where do you see yourself in our company in 5 years?
Explain a difficult scenario in your career and how did you overcome?
I did not find any of the questions difficult or unexpected
Usual questions
I don't remember any specific questions outside of reviewing my resume and asking my to discuss my background, and any previous sales experience. Primarily, I believe they look for people with some experience selling and/or dealing with the public, who are dependable, and people with good communication skills - including good listening, and problem-solving skills. The training process was very thorough and would ultimately weed out anyone who wasn't really fit for the position.
When was the last time you had to meet a certain metric and how did you do so?
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