1. What does guest experience mean to you? What makes the difference between a guest experience being good or bad? 2. Tell me about a time when someone was struggling with a task to the point where it was interfering with your team’s or your own ability to get your work done. How did you address this situation? 3. Tell me about a time you set a goal that you knew would be difficult to achieve but that would also be rewarding. Did you do anything to make the process of working on the goal fun or engaging for yourself? If so, what did you do and why?