Are you familiar with Ubiquity
Desk Support Interview Questions
21,050 desk support interview questions shared by candidates
Where do you see yourself in 5 years?
Q: Describe a time where you had to use problem solving skills to quickly resolve a issue at the workplace.
How do you stay updated with changing IT?
Show your attention to details: Describe hand washing to an alien.
They are very interested in candidates that will stay with the company for a while and were very happy that I asked questions of them.
how do you trouble an issue where a user is unable to connect to wifi, unable to send and receive emails
If I had any experience within hospitality?
I was asked if I could deal with difficult callers, who could sometimes be rude and unpleasant.
Asked me about relevant experience and interests outside IT.
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