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Department Manager Interview Questions
2,169 department manager interview questions shared by candidates
Please give an example of a difficult situation where you had to meet a customers request which was outside of the norm.
Describe to me a situation where you had to go out of your way for a guest and how you handled the situation.
Why did you leave your last job?
How do you deal with an associate that you’ve coached about job performance after they’ve fallen back into those same behaviors?
Tell me a time you dealt with an underperforming employee.
Why Nike?
What can you bring to the position? How would you handle certain situations? How many years experience do you have? How have you challenged yourself in the past? Best and worst quality?
Explain a time when you had to handle a difficult customer that had a problem with a product bought from your store and how happy the customer was once it was all resolved.
Describe a situation where you changed the current policy to make it better and more efficient.
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