Why Burberry?
Department Manager Interview Questions
2,169 department manager interview questions shared by candidates
What did you do when you had a upset customer?
Can you sell me this stapler?
What is customer service?
They seemed to be concerned about turnover and asked questions related to whether I intended to stick around or jump ship at the first opportunity. Poor salaries = high turnover.
How would you handle and outrate customer who was wrong?
What does fanatical customer service mean?
All pretty standard questions. JL look for how you act and consider others. They recruit on the right attitude, not necessarily how expert you are in a particular area (for branches anyway). For corporate roles, they are alot more choosy for the higher level roles.
- Technical experience and know-how - Applications of expertise - Characteristics screen
Background questions, Accounting knowledge, Experience with Excel and SAP
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