Not a question, but they will ask you to go over general information including your work history/background and what your job responsibilities were, why are are looking for/applying for a new job, what is your experience level with calculating different types of income especially self-employment income.
Explain a time when you had to assist a angry customer
Tell me about a time you were proud of the way you helped a customer
how does your job history apply to the position your currently applying for
What does customer service mean to you?
How do you handle disagreements with a supervisor?
Tell me about a time your job made a change that you didn't agree with, how did you handle that change?
Tell me about a time you had to deal with a angry customer?
Is there anything you would want the management team to know about you?
most of them are easy
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