What do you want to join HubSpot? Why specifically this role?
Customer Support Specialist Interview Questions
2,857 customer support specialist interview questions shared by candidates
Explain a time that you dealt with an upset customer. How did you handle the situation?
A time you went above and beyond for a customer
Short Term & Long Term Goals
Screening: About my ability to solve problems and big ones that I have resolved such as conflicts, and other general questions about my interests for the job and life in general First Round: About explaining the usage of the Hubspot platform to set-up an online flower business and another one to link a business inbox with the integrated Hubspot mailbox.
Behavioural questions based on values like customer centricity, ownership etc.. I was not offered a role because I lacked values of "coach-ability". I was told that the other values were answered very well but it was not enough... Appreciate the valuable feedback though!
Personal questions, challenges, how to deal with certain situations.
Behavioural and Situational based questions.
Why should we hire you and not the others?
Why this role?
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