A lot of customer service related questions (Difficult customer, what are your ideas of improving our product, examples of bad customer service and what would you improve etc.) No technical questions (apart from what is API and have you ever used it?).
Customer Support Specialist Interview Questions
2,857 customer support specialist interview questions shared by candidates
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Tell me about yourself, notice period, salary expectations, why customer support?
Why KMS? What are your career goals? / Where do you see yourself in five years?
Those looking for French-speakers should conduct interviews in French, whereas English is more for documentation and all that is internal. French is the language with which we will communicate with customers.
If you were emailed a customer support question and you did not understand the question how would you handle it?
What do you like to do for fun
Do you think that your studies help you at your workplaces?
When can you meet me?
What do you know about Sitel
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