What is a great customer service and excellent customer service?
Customer Support Representative Interview Questions
2,425 customer support representative interview questions shared by candidates
Why this role?
Please describe one current news that may impact people financial decision
where do you see yourself in 5 years
They asked me the questions i had read here. Bloomberg clients, What do you know about the company, tell me something about you. So do your research. It does help! I am waiting to do the video interview.
Tell me something about yourself, why did you choose Bloomberg, why did you apply for this position, my experience with the shadow session representative, What are your strength and weakness, etc and of course role play at the end.
In which area of Bloomberg do you see yourself in 5 years? It is hard to know the hierarchical structure of the business and I didn't know the areas and departments that comprise the company
react from the complained customer
Why Bloomberg? what do you know about the position? Where do you see yourself in 5 years? what are my salary expectations?
How do you go about getting details from a customer in order to resolve their queries?
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