Customer Support Representative Interview Questions

2,426 customer support representative interview questions shared by candidates

their questions are fairly normal, and focused a lot on the past customer dealing experiences. One thing to bear in mind is that you always have to show 'who you are as a person' because they want to know you more than just a job applicant but also want to know what you are personally passionate about.
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Global Customer Support Representative

Interviewed at Bloomberg

4
Feb 3, 2016

their questions are fairly normal, and focused a lot on the past customer dealing experiences. One thing to bear in mind is that you always have to show 'who you are as a person' because they want to know you more than just a job applicant but also want to know what you are personally passionate about.

What is a good and great customer service? When is a time you provided a great customer service? Why GCUS? What did you do in college? What motivates you? Mainly about the customer service. Also they switch languages to see your language skills.
avatar

Global Customer Support Representative

Interviewed at Bloomberg

4
Jul 12, 2016

What is a good and great customer service? When is a time you provided a great customer service? Why GCUS? What did you do in college? What motivates you? Mainly about the customer service. Also they switch languages to see your language skills.

What do you know about Bloomberg? What is your understanding of the role and why are you interested in this particular opportunity? Tell me about a time where you had to guide a group or team towards a common goal? Bloomberg is known for its platinum customer service. Please provide an example of a time when you provided exceptional customer service. Describe the situation, the steps you took, and the outcome?
avatar

Customer Support Representative

Interviewed at Bloomberg

4
May 21, 2018

What do you know about Bloomberg? What is your understanding of the role and why are you interested in this particular opportunity? Tell me about a time where you had to guide a group or team towards a common goal? Bloomberg is known for its platinum customer service. Please provide an example of a time when you provided exceptional customer service. Describe the situation, the steps you took, and the outcome?

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