Written Paper Test on Troubleshooting, questions like what is APIPA, networking questions, PC troubleshooting etc.
Customer Support Interview Questions
14,050 customer support interview questions shared by candidates
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describe about your background?
Why did you apply to this position?
basic questions on desktop and laptop
What would you say to a customer if you did not know the answer for them right away?
What's the one thing that I've done in the past to help someone out?
How do you interpret policies and procedures?
“When is it ever OK to be dishonest with customers or management?”
A customer is angered with your service, how do you manage to calm down him and explain the situation .
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