They asked if I had any selling experience.
Customer Support Advocate Interview Questions
5,026 customer support advocate interview questions shared by candidates
A difficult situation with a customer
Name a time where you had to work with others
Do you enjoy connecting with others and what is an example?
Can't remember what they specifically asked me but it was normal interview stuff.
Describe a situation where you collaborate with others. Your action and outcome
Questions included things like "why do you want to work here, how do you handle diverse opinions/perspectives, how did you approach a difficult problem and what was the result, etc". They did NOT ask things like "what's your greatest weakness" or "why did you leave your last employer". Nor stupid questions like "you see a coworker stealing money from the register, what do you do". I've had to answer questions like this on interviews for OTHER employers, but this 6-question self-recorded video interview didn't ask anything like that.
WHat hours can you work?
Imagine that you are on the sales floor and you see a guest who appears to need assistance. How do you proceed?
Q. Name a time when you had to do something that didn’t align with everyone else?
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