Describe how your background and experience meets what we are looking for.
Customer Support Advocate Interview Questions
5,026 customer support advocate interview questions shared by candidates
3 behavioral questions
Behavioral Questions
Q: If you worked with any given computer program, can you work with more than one screen at a time? How? Q: Why UHC? Q: Why should we hire you? (How would you be a great addition to our company?)
Describe a time where you dealt with a customer issue and how did you handle it?
Describe my work experience in detail. Really specific on customer service experience for this position.
Name a time you went above and beyond at work.
What is your desired salary range?
Have you ever been measured in metrics? Have you ever been in a call center?
Name a time you had to deal with an upset customer and what did you do to calm them down?
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