Why am I interested in a work from home position.
Customer Service Representative Remote Interview Questions
4,287 customer service representative remote interview questions shared by candidates
Talk about a time something didn’t go to plan. Tell us about a time you disagreed with your boss. How do you stay motivated during times of high stress. What can you bring in to the role and why did you apply.
Now here are the 3 eSkill exams: Computer Skills, Customer Service from Home, Typing Test-Audio. Now the "Typing Test-Audio" one you need to really watch out for. This is the one where they try to make it hard. They want you to type what this person is saying via an audio clip. But they get someone with a heavy accent and saying words that you have never typed in your life let alone hear someone with a heavy accent even say before. I understand that there will be people in a call center that have accents but come on, at least allow one re-take or something. The test is timed and if you make any kind of mistake or try to correct your errors you will fail. I found myself rewinding the audio clip trying to make out what was said while the timer was ticking. Also something to note, there is also a straight up "Typing test" where you type a paragraph until the timer runs out. No matter how fast you type that, you will fail the entire interview if you fail the "Typing Test-Audio" test.
Tell me about a time you went above and beyond.
What does customer service mean to you
. Basic behavioral interview questions time tell me about a time when you dealt with an upset customer
Asked what kind of charts I had experience in.
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