How will you deal with an irate customer? How many years of customer service experience do you have? What led you to this job?
Customer Service Representative Call Centre Interview Questions
689 customer service representative call centre interview questions shared by candidates
mostly psychological questions and role play
Your ship is sinking, there is a nearby island but you'll have to leave a 3 people behind? (You are given a list of people that were on the ship.)
Have you worked in a call centre?
Have you ever been asked to explain a decision at a granular level but felt that degree of understanding an impractical fit with your style?
They ask me about my reasons and why i am capable of this work.
Describe a situation where you acted with integrity.
they will ask you if you want to make money and be a 'leader'
Warum Call Centre Agent möchtest Du werden?
To quote a situation when I took ownership over a task and what did I do?
Viewing 21 - 30 interview questions
See Interview Questions for Similar Jobs
Customer Service Representative Call CenterCustomer Service Call CentreCustomer Service Call CenterCustomer Service Associate Call CenterCatalogue Call Centre Customer Service RepresentativeVerizon Wireless Call Center RepresentativeContact Center RepresentativeCall Center RepresentativeInbound Customer Service RepresentativeTelephone Sales RepresentativeService Representative CustomerInbound Call Centre Sales RepresentativeCall Centre Customer Service RepresentativeRetail Representative Customer SupportWork From Home Reservations Sales RepresentativeWork At Home Telephone Customer Service RepresentativeSales Representative Call CenterBank Call Center Representative