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Customer Service Rep Interview Questions
451 customer service rep interview questions shared by candidates
What is your weakness and strength?
Cold call for their product. Why do you want to join Contentful Rejection questions
I declined this process as it was a big investment time wise. The job listing didn't even explain that it is shift work from 7am to 10pm including weekends. No disclosure of pay it is 5 days a week onsite. 30K. I had to ask all this so could have put myself through all the stress and time to either not be selected or find out that this is a terrible fit for me.
Typical/generic questions. Strength/weakness/etc.
Why do you want to be in sales?
PG, Territory Management, Prospecting, Multithreading
Describe a situation where you went above and beyond the expectation from a customer?
what customer experiences have you had that are high stress and how did you handle it?
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