The interviewer asked me to do a small introduction about myself
Customer Service Call Centre Interview Questions
689 customer service call centre interview questions shared by candidates
My previous experience and and where I worked before.
The difference between sympathy and empathy.
Why do you want this job?
Why I need this job?
Tell us more about yourself
When have you worked under pressure to meet a deadline.
A random credit card holder's query like, 'why have you charged me this amount, when i was told at the time of application that i wont be charged anything for this card', is their favorite question. The interviewer will elongate this question and may give it an ugly side to test your temperament to test your under-pressure skills.
important traits to be call centre agent
Why do you want to join Thames Water. How would you react in this situation. Roleplay
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