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Customer Representative Interview Questions
82,154 customer representative interview questions shared by candidates
What would your dream job be?
Tell me about a time when an employee asked you to do something unethical. Tell me about a time you received good customer service. Tell me about a time you received poor customer service. Tell me about a technical issue you recently resolved at home.
How do you manage your time and not be late?
Honestly, it felt like more of a conversation than a formal interview. Basically talked about the industry, personality-type questions, tenets of sales, role played a call.
Tell me about a time when you went above and beyond to help a customer.
What are your hobbies?
Do you have any work experience?
How would you handle a irate customer?
Name something you did at a your prior position that went over and above the job expectations, that you weren't asked to do, that helped the office.
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