This was an informal interview with a coworker I knew quite well. There were no questions they ask everyone. We both agreed the position was not a good fit for my current skill set.
Customer Contact Interview Questions
2,052 customer contact interview questions shared by candidates
Experience, skills, goals, availability, my questions.
If you could take the risk, what would it be?
How are you at multitasking?
What is your experience in sales (detailed! they want #s and full history)
Egs of Contact Centre/Customer Service Difficult situation
Describe a difficult customer scenario and how you overcame it.
Asked about previous experience and other general questions such as personal weaknesses and strengths.
What is your availability?
Mostly scenario based questions like role play.
Viewing 1761 - 1770 interview questions