The interview focused on asking me to provide examples of where I had demonstrated behaviour in line with the M&S values. e.g. where I had done something inspirational. I enjoyed this but it wasn't what I had expected i.e. why do you want to work in retail, work for M&S etc.
Why m & s
How did you get here today?
Tell me about a time when you had a great shopping experience.
Tell me a time youve used exceptional customer service ?
Why do you want to work with M&S?
What do you think the role of customer assistant entails?
Role play about a woman whose mom has cancer and she's getting tea ready for her tonight.
When did you inspire someone?
Describe how you got here today
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