Do you have any issues doing a bit of overtime to help out on certain shifts?
Customer Assistant Interview Questions
10,247 customer assistant interview questions shared by candidates
Asked alot about teamwork and taking initiative and doing jobs as you see them rather than waiting to be told. One question was that you have just arrived at work, not clocked in yet and noticed a stray trolley in the carpark. Do you tidy it up or do you clock in then return outside to tidy it up??
Why did you apply?
Why Marks and Spencer?
Why do you want to work at M&S?
What experience do you have working in retail?
1. What do you think an M&S customer expects from a Customer Service Assistant . 2. - 5. Competency questions, one for each of the four Is. "Tell me a time when you've....: answers will depend on your experience. My retail experience is minimal and many years ago so I just took examples from recent roles and she was happy with that. 6. Describe your journey here today - they want to know you can get in easily/no barrier 7. Is there anything that might make it difficult for you to work here, work extra hours/days etc.
Role play, that is you are given a scenario and you have to respond how you would deal with it.
Why you want to work here?
customer focused,how to solve an issue
Viewing 401 - 410 interview questions