Why Collective Health?
Customer Advocate Interview Questions
5,026 customer advocate interview questions shared by candidates
Why do you want to be a Member Advocate?
What is a challenge you have faced?
Two of the four interviews are testing your knowledge in Health Insurance (though it’s entry level). They have you review a sheet of terminology and then work flows, then grade you on how well you answer theoretical questions.
How you went above and beyond for customers
Why do you want to be apart of the Member Advocate Team?
Where do you see your self in 5 years.
Tell me about a time a coworker slowed down or interfered with your work and how did you handle it?
Do you know how to use excel, power point, e-mail?
Name a time that you did something without being asked.
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