1. Q-When I was asked to give an example of a difficult customer/client in which I deescalated the situation and solved the customers issues, and how did I learn from it? 2. Q-What type of Contracts would I like to relieve, what location best suites me travel wise?.
How do you define customer service?
Why did you chose to do your training contract at NRF?
If we were to open another office, what factors should we consider?
How familiar are you with costs and billing?
Resume questions only
Tell us about your past experiences
Why would you want to work here?
What is a Surge event? How might to prevent a surge event?
Do you have telecom experience?
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