describe a time it was important you followed a procedure to complete a task tell me about a time some didn't respond to you in a positive way Give me an example of a time you spent trying to improve something about you what do you know about the role
Describe a time where you had made a mistake and how did you correct it with customer?
Where did you hear about the role?
Why do you want to work here
Where do you see yourself in 5 yrs
Role play/ mock phone call
What makes you unique
A customer calls in to say that they are not behind on any of their payments yet but have just been made redundant. What would you do ?
What is the most important thing that organization searches in an employee
A time you went above and beyond to help someone.
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