They were asking me the typical “sell me this pen” question
Collections Representative Interview Questions
2,902 collections representative interview questions shared by candidates
Why did you choose this job
1. Why Concentrix? 2. Your plans? 3. Are you comfortable working night shifts? 4. Will you be ready to come to the office if needed?
When did you have a conflict with a co-worker and how did you handle it. Name changes you implemented in your previous roles. What would you change about your current workplace.
Relevant experience to the position
Describe a time you gave excellent customer service.
have you worked in a call centre environment before?
Describe an occasion when you went above and beyond in customer service situation.
Tell me about a time when you dealt with a vulnerable/difficult customer?
What makes you want to work for this company
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