Why Beauhurst? Why now/ leaving current role? What do you think is the role of an Account Manager? What are most important skills of an Account Manager? What do Beauhurst do? Describe the Beauhurst product. Scenario question- if you had to prioritise: 1.) Prevent a customer cancelling their contract 2.) Grow the value of an existing client. 3.) Ensure a subscriber gets a good ROI
What do you think are the 3 most important aspects of customer service?
How soon can you start?
A lot of situational based questions.
There are 9 balls in total with the same look while only one of them has different weight. Try to identify the one that is different with least try.
What are your goals for the next 3 - 5 years?
Verschiedene Fragen von eher klassischen "Warum interessierst Du dich für diese Stelle?" bis hin zu situativen, fachbezogenen Fragen wie "Was würdest Du machen, wenn...?"
Why are you looking to join icimo
What is the part of the client relationship that you hate the most? (Unexpected - role heavily focused on building client relationships)
How would you define customer service?
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