This person would work closely with our Eastern US and Canada accounts, so they would preferably start at 7 am PST instead of 9 am. Being a customer service manager, there would also be occasions where this person may have to be on calls or dealing with client issues earlier or later than the usual working hours (given the time zone differences) - in other words, flexibility is essential. Does this sound like something you're okay?
Experience, How you handle a difficult situation, Strength/Weakness, etc.
Tell me about the biggest competitors of our company
Tell me about your background and application knowledge.
What do I expect from this position?
How do you manage expectations/challenges with a customer?
Pitch me dataxu
How do you prioritize simultaneous projects?
Tell us about yourself? Why do employees leave? Your view on favouritism
They asked a lot of situational questions - like give an example of when X happened and how did you handle it? Keep in mind, that I had to do this for about 6 different people over the course of the interviewing process.
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