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Client Services Associate Interview Questions
4,494 client services associate interview questions shared by candidates
Please explain in detail your previous experience with customer service and agency recruiting.
What is your favourite part of the sales cycle? What is your least favourite part of the sales cycle? What is the area in which you are strongest? Weakest? Example given was process or communication.
Name a time youve dealt with an angry customer
There were about 10 questions, including applicable experience, understanding of the business, key measures of success, performance improvement amongst others.
Tell me about a time you had an upset customer that you helped and the outcome
Why NB
Because Annexus Health is a growth company, there was a lot of questions for me to illustrate my impact in previous roles and demonstrating my comfort with being flexible in a fast-paced work environment.
Describe your past work experience.
How to identify the potential business from an insurance company? How would you identify which customers to chat with when they are browsing on your site?
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