Skip to contentSkip to footer

Client Services Assistant Interview Questions

Salaries
Interviews

4,498 client services assistant interview questions shared by candidates

After the initial phone interview, the corporate HR recruiter sent me a 75 question behavioral/personality survey and a 200 question test somewhat similar to an IQ test. I was asked to return both by the next day and informed that the 200 question test alone would take approximately an hour and a half. The behavioral/personality survey was very standard, posing different situations, ranking them from 1 to 5. But the 200 question test? All I can say is thank goodness I was at home and had access to online algebraic calculators and whatnot or I would have been doomed. Rather than being arranged in the typical style of an IQ test, this one was divided into sections: Spelling, Vocabulary, Grammar, Math, and Logic. Each section started off with super easy, very basic questions, such a 2+2 and progressed to extremely complex algebra and geometry that went way beyond anything I'd come across, even in college. All questions were multiple choice, by the way. I am definitely a spelling, vocabulary and grammar person, so I was confident in my ability to answer the majority of the questions in those sections, even though they also progressed to quite a complex level. But math is not my thing at all. I barely scraped by in high school and college algebra. In the 20 plus years that I've been out of school, I have never once needed to know anything about the Pythagorean or any other theorem or equation or fraction-solving formula. But to pass that test, I needed to know those kinds of things for some of the questions. I just copied and pasted the whole equation into an online algebra calculator, hit enter, and had my answer. I really felt like the 200 question test was excessive after only having a phone interview and not even knowing if I would be invited for the first in-person interview until I completed the test and scored a passing grade.
avatar

Client Services Representative

Interviewed at Heritage Auctions

4★
Jun 15, 2013

After the initial phone interview, the corporate HR recruiter sent me a 75 question behavioral/personality survey and a 200 question test somewhat similar to an IQ test. I was asked to return both by the next day and informed that the 200 question test alone would take approximately an hour and a half. The behavioral/personality survey was very standard, posing different situations, ranking them from 1 to 5. But the 200 question test? All I can say is thank goodness I was at home and had access to online algebraic calculators and whatnot or I would have been doomed. Rather than being arranged in the typical style of an IQ test, this one was divided into sections: Spelling, Vocabulary, Grammar, Math, and Logic. Each section started off with super easy, very basic questions, such a 2+2 and progressed to extremely complex algebra and geometry that went way beyond anything I'd come across, even in college. All questions were multiple choice, by the way. I am definitely a spelling, vocabulary and grammar person, so I was confident in my ability to answer the majority of the questions in those sections, even though they also progressed to quite a complex level. But math is not my thing at all. I barely scraped by in high school and college algebra. In the 20 plus years that I've been out of school, I have never once needed to know anything about the Pythagorean or any other theorem or equation or fraction-solving formula. But to pass that test, I needed to know those kinds of things for some of the questions. I just copied and pasted the whole equation into an online algebra calculator, hit enter, and had my answer. I really felt like the 200 question test was excessive after only having a phone interview and not even knowing if I would be invited for the first in-person interview until I completed the test and scored a passing grade.

Viewing 3421 - 3430 interview questions

Glassdoor has 4,498 interview questions and reports from Client services assistant interviews. Prepare for your interview. Get hired. Love your job.