During the behavorial questions, the interviewer asked one with technical words (bonds, yields, etc.) The basis of the question was still behavioral, i.e. how would you handle a client's request that was not in their best interest? I think the wording was meant to be a "trick."
What company policy change was hard to accept and how did you go about following the new policy?
Probably the last case study where you had to diffuse a situation with a client. Said client was upset and wanted to take his funds out of the company due to the negligence of another Specialist.
Tell me about a time you had to gain someone’s trust
Why have you chosen to seek jobs in the financial industry
Give me an example when you had to re prioritize your tasks and how did you figure out/rate tasks in order of importance?
He asked three different questions with 3 subset questions. I got to choose one of the three questions. They were about times I've had to learn a new process quickly, worked with difficult people, and what I knew about vanguard.
why vanguard? why did you want a career in the financial industry?
Tell me a time when...
Name a time when you had a conflict with a customer and how did you approach and resolve the issue.
Viewing 411 - 420 interview questions