Why do you want to work here, what do you know about Vanguard, also they make you do a role play.
Client Relationship Associate Interview Questions
1,555 client relationship associate interview questions shared by candidates
tell me about a time when you tried something new. What was it and how did you handle the situation.
Your clients Mr. and Ms. Brown are having a child. They are both 27 years old and are trying to set up a college fund for the kid. They are have 150k cash for investment. In addition, The Brown's parents are both contributing 20k. How would you allocate their portfolio.
STAR, question about how would you approach a difficult client, "tell me about the situation when you disobeyed you managers order or something like that.." Also imaginary client suitability question. I had one where young couple supposed to spend to invest their lifetime savings into an aggressive growth fund since they're still young and can afford to risk.
Tell me about a time when you had to delivery difficult news to a client.
Tell me a time when... (dealt with a difficult customer, worked in a team, etc.)
What is a mutual fund?
Tell me about a time you had a problem at work and were not able to fix it. What did you do?
Walk me through your resume
Tell me a time when you were asked to change your approach? Tell me a time when you went above and beyond for a client? Tell me a time when you built rapport with a client? Etc.
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