My phone interview went very smoothly. We talked about my experience and what I was looking for in an employer. Basic interview questions, but I immediately got the impression my interviewer liked me and she rushed me through some of my responses. There was times I wanted to expand of my thought but I guess she had other interviews to get through. All in all, I enjoyed the experience and was offered.
Claims Customer Service Representative Interview Questions
13,763 claims customer service representative interview questions shared by candidates
Tell me about how you deal with difficult co-workers.
What do you know about the company?
What made you want to work for New York Life?
Name a time that you and a coworker did something that you were not supposed to do.
The key area of discussion was the ability to respond in fast paced environment,
Describe your strengths
Asked about gaps in employment, where I went to high school, how old I was, why I didnt work in college and insinuated that I couldn't balance school and work.
Tell me about a time when you were unable to satisfy a customers need, what was the situation , action and the outcome.
Name your strengths and weaknesses
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