Claim Representative Interview Questions

1,068 claim representative interview questions shared by candidates

Why do you want to work for USAA? Our office is located at ________. Does this work for you? What qualities do you have that make you qualified for the role? Describe a situation where you made a mistake and what did you do to fix it?
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Claim Representative - Auto

Interviewed at USAA

3.3
Feb 1, 2023

Why do you want to work for USAA? Our office is located at ________. Does this work for you? What qualities do you have that make you qualified for the role? Describe a situation where you made a mistake and what did you do to fix it?

1. Tell me a time where you and your manager disagreed and how did you work it out. 2. Give me a time where you had to multitask many tasks. 3. Give me an example of a time where you went above and beyond for a customer. 4. Why do you want to work for USAA? 5. Tell me a time where something at work didn't go the way you wanted it, how did you adjust?
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Property Claim Adjuster III

Interviewed at USAA

3.3
Sep 29, 2016

1. Tell me a time where you and your manager disagreed and how did you work it out. 2. Give me a time where you had to multitask many tasks. 3. Give me an example of a time where you went above and beyond for a customer. 4. Why do you want to work for USAA? 5. Tell me a time where something at work didn't go the way you wanted it, how did you adjust?

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