nothing really came out of left field; their questions could easily be anticipated by any interviewee.
Claim Representative Interview Questions
1,068 claim representative interview questions shared by candidates
They weren't your basic interview questions. Some of them were very hard. They really wanted to make sure I was willing to work overtime.
How do you plan out your work day.?
Tell me about a time you had a conflict with another coworker and what did you do to resolve it
Can you name a situation where you've had to investigate into a customers issue/query
Name a time you've worked together as a team
Name a time you've delivered exceptional customer service
Questions were fairly standard - kind of hard to pick out any notable ones after such a long process with so many people involved.
They asked how I would stay focused when doing tedious work (the position is mostly data entry). I acknowledged that I try not to let the boredom get to me. I said something like trying to understand what I'm working with instead of just using it. Seeing what makes one thing different from the next. Basically, show them you know the work is lame, but it's something you're willing to handle.
How often do you make decisions in your current position?
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