Give an example of customer service you have displayed.
Claim Interview Questions
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Tell me about yourself and the rest of the questions are competency questions.
Typical STAR method questions such as, Tell me about a time you encountered an angry customer and how you resolved their concerns.
tell us about a time when....
Not applicable; I was unable to get to the questioning phase.
Tell me about yourself and why you want to work for State Farm
Describe a time you had to problem solve in a work situation
Describe a time you had a difficult customer or situation at work, how did you respond and what was the outcome?
Name a time when you had to deal with an upset customer
They asked if i had a disability, or needed help with the pre employment assessment.
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