The earlier stages involved the behavioral "Tell me a time" type questions. I had 8 scenarios prepared to address categories of leadership, communication, customer service etc. Once I developed the behavioral responses, I went down Glassdoor's Interview question section and audible responded to a question posed with one of my scenarios and this made the in-person round comfortable. You'll find that the same types of questions addressing certain areas manifests itself in several forms. So the more of these questions I saw, the more comfortable I became. The final round of in person interview was more to address cultural fit, and although I prepped for behavioral, did not need to use them.
Claim Interview Questions
1,068 claim interview questions shared by candidates
Why Cigna? Why Claims Management?
What will you do if you don't get the job?
tell me about a time you had to multitask/take on extra work on short notice
Name a time where you had to adjust your communication style in order to complete an assignment or project?
What was your biggest accomplishment?
How do you deal with difficult customers?
How do you deal with conflicts? How do you deal with difficult people?
Tell me about a time you have had a difficult customer and what did you do
Why are you interested in working for Travelers?
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