the next test was to listen to a recording between an interviewer and an interviewee amd write down what they said
Centre Customer Service Associate Interview Questions
1,694 centre customer service associate interview questions shared by candidates
introduce the person next to you
Q: Describe a situation where you had to be coached by someone, or a boss asked you to make some adjustments.
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When have you given good customer service?
Tell me about a challenge you faced and how it was handled.
Questions related to customer service and how to handle difficult customers.
What you were interested in quantitative or qualitative
Tell me about yourself Have you ever worked at a Call centre? Share your experience
Questions were about network fundamentals, layer by layer. Troubleshooting, DDoS mitigation techniques, TCP/IP stack.
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