What was my understanding about a customer service representative
Centre Customer Service Associate Interview Questions
1,694 centre customer service associate interview questions shared by candidates
They asked me to tell them more about myself and my work experience
Standard questions about customer services. Also asked what did I know about Pelican Business Services
How do assist a customer that is angry?
What do you think are important KPI for a call centre role?
What is a ping command
What is better: big bang or continuous improvement?
Do you have experience working with KPIs?
Describe a time where you felt demotivated at work.
How do you react when your colleague does not collaborate well (he is negative and refuse changes)?
Viewing 91 - 100 interview questions
See Interview Questions for Similar Jobs
Customer Service Assistant L1Part Time Customer ServiceCustomer Service ClericalCall Centre Customer Service RepresentativeBank Call Centre RepresentativeSwitchboard OperatorCustomer Service AssistantCustomer Service ClerkCustomer Service Asst. EveningWork At Home Customer Service RepresentativeInbound Call Centre Customer Service RepresentativeInbound Call Centre RepresentativeFront Desk Receptionist Customer ServiceCatalogue Call Centre Customer Service RepresentativeBank Customer ServiceService Representative CustomerAdministrative Customer ServiceFull Time Customer Service Representative