Tell us about situation when mis-communication happen between you and client what action you took and what was outcome?
Call Centre Support Interview Questions
689 call centre support interview questions shared by candidates
Integrity, accountability, collaboration, excellence & service are CBA values. What action you will take to ensure to meet these values?
How do you deal with personality clashes amongst your employees?
Experience based questions
What is your greatest strength?
What I haven't achieved yet and what barriers are there to achieving it.
Give an example of a time when you've diffused a difficult situation with a customer.
What are your top 3 strengths and when have you used them?
How would you deal with a customer saying no to an offer of services?
Previous experience and two competency questions
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