Call Centre Customer Service Representative Interview Questions

Call Centre Agent

Interviewed at CCI Call Centres

3.8★

Mar 31, 2025

where do you see yourself in the next 5 years

Call Centre

Interviewed at NAB - National Australia Bank

3.7★

Aug 7, 2015

What is Sales/KPI for you, Why did you leave your previous job, Why do you want to work here

Call Centre

Interviewed at Oracle

3.5★

Jan 23, 2017

Generally about customer service

Call Centre

Interviewed at Aspect

2.2★

Mar 29, 2016

Are you prepared to leave your current position with no notice

Call Centre Agent

Interviewed at Tesco

3.8★

May 13, 2022

Why would you be suited for this job

Call Centre

Interviewed at Apple

4.1★

Apr 14, 2014

Name one time you turned an irate customer into a happy customer

Call Centre Agent

Interviewed at Sensée

2.9★

Oct 25, 2025

Can you provide your last jobs and what you did in them? This was very extensive and required online paperwork to provide.

Call Centre Agent

Interviewed at Central Provident Fund Board

3.9★

Jan 7, 2021

Describe yourself. Whats your hobby?

Data Analyst/Call Centre Role

Interviewed at IFF Research

4.1★

Mar 6, 2017

you had to complete a test which was quite hard as you had to memorise a PowerPoint

Call Centre Consultant

Interviewed at Commonwealth Bank of Australia

3.6★

Feb 19, 2018

Chris is going to holidays in two weeks time for three months and want a credit limit for $10,000. She is looking for low interest rate card and want to pay quickly when back which card you will offer her. Black Gold Card limit $10,000 Rate interest free for 3 months, after 3 months 11% interest rate, $2 overseas transaction charges and flexible contract term. Silver Gold Card limit $8,000 Rate 11%, No transaction charges, Term 2 years