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Call Centre Customer Service Representative Interview Questions
689 call centre customer service representative interview questions shared by candidates
"Are you okay with cold-calling members of the public who might swear at you."
Tell me about your experience.
Name a time when you had to deal with a difficult customer..What was the problem, how did you handle it and what was the outcome?
give example about situation where you have handle difficult con flit wz your co-workers
tell me about yourself. have you had any sales experience?
What skills have you got
Basic customer service questions • Some scenario-based questions • Nothing too difficult, but communication after the interview was the main issue
why do you think youd be good at bt
How would you deal in a mundane, repetitive job
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