Integrity, accountability, collaboration, excellence & service are CBA values. What action you will take to ensure to meet these values?
Call Centre Customer Representative Interview Questions
689 call centre customer representative interview questions shared by candidates
Give an example of a time when you've diffused a difficult situation with a customer.
What are your top 3 strengths and when have you used them?
How would you deal with a difficult customer? Tell us about your experiences in dealing with customers?
What is your greatest strength?
Why do you suit this role ?
What I haven't achieved yet and what barriers are there to achieving it.
How do you deal with personality clashes amongst your employees?
How would you deal with a customer saying no to an offer of services?
Do you have call centre experience
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