What is my best and worst qualities?
Call Centre Agent Interview Questions
339 call centre agent interview questions shared by candidates
They asked a lot about previous experience and future goals
They only ask about your previous job experience, but that do not want to hear stuff like you plan to internal transfer to other departments even thou its a huge organisation.
What do you know about the company?
What was a time I dealt with a difficult client and what the the outcome?
I can’t remember , it was basic information
Regular ones - present your self, special interest, specific language testing with a native speaker
strengths and weaknesses. compentencies and attributes were asked.
Introduce yourself.
Do I have experience If I would ever leave once I've gotten the job Am I aware and okay with regards to the shifts Where do I see myself within 3 months Am I ready for being put in customer service or I'm sales
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